A fast reply to a request
A request comes in from a client or another team, and you answer fast and to the point.
Reply speed shapes how you are seen as a manager. A request that hangs for a day turns into a nudge from above and a loss of trust.
Forward the message or describe the request. Hermes suggests what to clarify and drafts a reply in your tone. It is a draft, check it before sending.
Forward the next request and send the reply within the hour.