contact

Talk to a person, not a bot

One inbox, answered by us. Whether you are weighing up intakto or already running Hermes, write to hello@intakto.eu and you will hear back from a person.

hello@intakto.eu · usually within one working day

What to expect when you write

how it works
01
reply time

A real answer, usually within one working day

Every message goes to a person, not a queue. We answer in plain language, and we will tell you if something is not a fit.

02
before you buy

Questions about memory, ownership or the EU setup

Ask anything about how the memory works, where your data lives, or what you take with you if you leave. We would rather you decide with the facts.

03
after you buy

Help getting set up, or a refund inside 14 days

If you are already running Hermes and something is off, write to us. If intakto is not earning its place, ask for your money back within 14 days.

Write directly, or read first

The fastest way to reach us is email. Send your question to hello@intakto.eu and include a line about your work, so we can answer in context. No form to fill in, no account needed.

Prefer to read before you ask? These pages cover the questions we hear most:

Ready when you are

You can start today and still write to us with anything. There is a 14-day money-back guarantee, and the server with your data stays yours either way.