Who is doing what, and what was promised to whom

Relationships run on detail: who is responsible for what, what you talked about last time. When the assistant holds that, you walk into any conversation prepared rather than guessing.

Name the important people and a line on each: their role, what it is about, the last touch. Hermes builds cards and fills them in herself.

Trust breaks on small forgotten promises. Hermes records what you promised whom and by when, and reminds you before it gets awkward.

Tell her about a promise in your own words, or forward the exchange. Hermes remembers who, what and when, and brings it up in time.

A reminder only helps when it is on time. Hermes weighs the deadline and the context, so she raises something while you can still act, not just to tell you it already failed.

Just ask: remind me then, or remind me before the meeting. Hermes holds it and picks a good moment herself if you did not set an exact time.